Last updated: 16 Feb 2025

1. Introduction
   
   At Australian Webhosting Solutions, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
   By using our Services, you consent to this Privacy Policy.
   
   
   

2. Information We Collect
   
   We collect personal data when you:
   Sign up for our Services (e.g., name, email, billing address, payment details).
   Contact support or communicate with us.
   Visit our website, which may use cookies and analytics.
   We also collect non-personal data, such as:
   IP addresses
   Browser type and version
   Server logs
   
   

3. How We Use Your Information
   
   We use your data to:
   Provide and manage your hosting account.
   Process payments and invoices.
   Send marketing emails (you can opt out anytime).
   Improve website security & functionality.
   Comply with Australian laws.
   We do not sell your data to third parties.
   
   

4. Data Storage & Security
   
   Data is stored on secure Australian-based servers.
   We implement encryption and firewalls to protect your data.
   While we take reasonable precautions, we cannot guarantee absolute security.
   
   

5. Third-Party Services
   
   We use third-party providers (e.g., payment processors, analytics tools). These providers may collect and process your data under their own privacy policies.
   For example:
   Stripe or PayPal for payment processing.
   Google Analytics for website tracking.
   
   

6. Cookies & Tracking Technologies
   
   Our website uses cookies to:
   Improve user experience.
   Track website performance.
   Maintain login sessions.
   You can disable cookies in your browser settings, but this may impact functionality.
   
   

7. Your Privacy Rights
   
   Under Australian privacy laws, you have the right to:
   Access your personal data.
   Request corrections or deletions.
   Opt out of marketing communications.
   
   To exercise your rights, email us at support@australianwebhostingsolutions.com.au.
   
   

8. Data Retention
   
   We retain customer data as long as necessary to provide Services.
   If you cancel your account, we delete or anonymise your data within 90 days, unless legally required to keep it.
   
   

9. International Data Transfers
   
   If you access our services from outside Australia, you acknowledge that your data may be stored on Australian-based servers.
   
   

10. Updates to This Policy
    
    We may update this Privacy Policy periodically. Any changes will be posted on our website.
    
    For questions, contact us at:
    support@australianwebhostingsolutions.com.au
    +61419483635
    31 Lawrence Street, Cootamundra NSW 2590